Free, Live Webinars

  • Do you need to deploy or upgrade a call center?
  • Do you need a call center that's fully functional, affordable, and grows as you grow?
  • Are you frustrated by the complexity and cost of traditional solutions?
  • Do you need to quickly create a reliable, cost-effective offshore call center?

Then attend a free Five9 webinar and learn how to meet your needs quickly, affordably and effectively.

Build an Inbound Call Center in One Hour

This webinar gives call center managers a specific and actionable step-by-step plan to rapidly build and deploy a low-cost on-demand inbound call center solution designed to meet your unique needs. The webinar covers essential inbound features such as ACD and Skills-Based Routing, IVR, CTI, and more.

   Duration: 1 Hour. (times listed are Pacific Time)

Build an Outbound Call Center in One Hour

Learn how to rapidly build and deploy a low-cost on-demand call center solution, with a specific and actionable step-by-step plan focused on activities specific to outbound dialing, such as importing contact lists and using the Five9 Predictive Dialer to increase productivity and sales results.

   Duration: 1 Hour. (times listed are Pacific Time)

Five9 Integration with Salesforce.com

In this live webinar, participants will see a demonstration of the unified experience provided by the Five9 Adapter for Salesforce.com, highlighting how the integrated call handling, screen pop, call logging, click-to-call, outbound dialing and call scripting can improve the productivity of Salesforce CRM users across your entire company.

   Duration: 1 Hour. (times listed are Pacific Time)

Five9 Integration with NetSuite

Participants to this webinar will witness a demonstration of the unified experience provided by the Five9 Adapter for NetSuite. Customer information can be retrieved in real-time based on the customers telephone number, enabling agents to provide personalized service. Seamlessly transfer outbound campaign contact information from NetSuite to the Five9 virtual call center. See how integrated call handling, screen pops with relevant information, call logging, click-to-call, outbound dialing and call scripting can improve the productivity of NetSuite CRM+ users across your entire company.

   Duration: 1 Hour. (times listed are Pacific Time)

Five9 Integration with RightNow

In this live webinar, you will learn how the Five9 Adapter for RightNow seamlessly integrates with RightNow CX to improve agent productivity. Incoming telephone inquiries via Five9 can automatically trigger a case within the RightNow contact center experience. Data is automatically synchronized and RightNow customer records can be updated with information obtained during a call. Integrated call handling, timely screen pop-ups with customer-specific information, call logging, click-to-call, outbound dialing and agent scripting provide additional productivity gains.

   Duration: 1 Hour. (times listed are Pacific Time)

Five9 Integration with Leads360

Lead management and contact has never been simpler or more productive. Join this webinar to see the beauty of integrated lead management and lead contact, enabled by the Five9 Adapter for Leads360. With this integrated solution, speed-to-contact is dramatically improved, and follow-up is better managed. Witness how integrated call handling, screen pop-ups, click-to-call, outbound dialing and agent scripting can elevate your lead management and contact practices.

   Duration: 1 Hour. (times listed are Pacific Time)

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