"I was very impressed with Five9 Support's professionalism" Lisa Phillips Morex Marketing Group
Five9 and Birst Offer Enterprise Contact Centers an Advanced Level of Business Analytics and Metrics
Integration of cloud-based applications delivers better insight into contact center performance
San Ramon, Calif. and San Francisco, Calif. – July 12, 2012 – Five9 Inc., the leader in cloud-based contact center software, and Birst Inc., the leading provider of agile business analytics, have announced a partnership to deliver enterprise-grade business analytics and dashboards to Five9 contact center customers.
Five9 is the leading global provider of cloud-based contact center software for sales, marketing and support. The award-winning Five9 Virtual Contact Center and Predictive Dialer serve customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that provides the best technology, improves agent productivity, and delivers business flexibility. For more information on Five9, please visit www.five9.com or call 1-800-553-8159.
Birst™ is the leader in agile business analytics. It offers a single place to manage all of your organization’s business analytics and the agility to answer questions spanning departments, data sources, and deployments—across both public and private clouds. Birst gives users the fastest way to answer their most pressing business questions, and the ones they didn’t know to ask. At one-third the cost, time, and staff of traditional big BI, Birst brings the benefits of analytics and fact-based decision-making to a much broader audience. For more information, visit http://www.birst.com.
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