"Our agents using the Five9 system are smiling..." Ronald Bell Founder First Services LLC
Five9 Bolsters Cloud Infrastructure, Hires Eric Merritt as Lead Architect
Merritt Brings Additional Expertise in Building Enterprise-Class, Scalable and Reliable Systems to Five9
San Ramon, Calif. – September 17, 2012 – Eric Merritt has joined Five9, Inc., the leader in cloud-based contact-center software, as Lead Architect. Merritt is an expert in designing, developing and deploying large-scale, mission-critical software systems.
Merritt Recognized as Erlang PioneerMerritt is a leading authority on Erlang, the highly scalable programming language used for maximum performance, scalability and uptime in mission-critical cloud applications.
Five9 Brings Flexibility of the Cloud to Call CentersFive9 cloud-based call center solutions offer all the benefits of software delivered as a service, including:
Five9 is the largest pure cloud-based contact center software provider with more than 1,500 customers and processing more than 3 billion calls per year. The Five9 Virtual Contact Center and Predictive Dialer are revolutionizing the contact center industry, bringing the power of the cloud to customer service, marketing and sales organizations around the globe. The company gives enterprises of all sizes access to sophisticated and innovative contact center solutions quickly, at a cost of ownership far lower than traditional premise-based solutions. For more information on Five9, please visit www.five9.com or call 1-800-553-8159.
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|Virtual Call Center Inbound Call Center Outbound Call Center IVR Hosted Call Center Call Center Software||Customer Service Collections Telemarketing Outsourcing Telecommunications Financial Services||IVR ACD Predictive Dialer VoIP CTI PBX||Inbound Call Center Datasheet Outbound Call Center Datasheet IVR Datasheet ACD Datasheet Predictive Dialer Datasheet Five9 Product Overview|