"...the functionality of a predictive dialer without paying the upfront $500,000 for a piece of hardware" Jean-Marc D'Aoust Debt Procurement Corporation
Cloud-based Contact Center Software Provider Five9 Helps SupportSeven Enhance Client Service and Expand its Business
Rapidly growing provider of outsourced services improves flexibility with a cloud-based platform
San Ramon, Calif. – June 5, 2012 – When SupportSeven, a rapidly growing provider of outsourced customer and technical support services, needed to scale its contact center to meet customer needs and business goals, it realized that its premise-based solution couldn't deliver the cost effectiveness, agent productivity, and business flexibility required. SupportSeven company president Tom Rocca called on Five9 Inc., the leading provider of cloud-based contact center software, to move the outsourcer to the cloud, provide a flexible platform for growth and reduce capital investments.
Five9 is the leading global provider of cloud-based contact center software for sales, marketing and support. The award-winning Five9 Virtual Contact Center and Predictive Dialer serve customers of all sizes on five continents. Customers profit from Five9’s reliable, robust functionality that provides the best technology, improves agent productivity, and delivers business flexibility. For more information on Five9, please visit www.five9.com or call 1-800-553-8159.
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