Free Contact Center Webinars

  • Do you need to deploy or upgrade a contact center?
  • Do you need a contact center that's fully functional, affordable, and grows as you grow?
  • Are you frustrated by the complexity and cost of traditional contact center solutions?
  • Do you need to quickly create a reliable, cost-effective offshore contact center?

Then attend a free Five9 live contact center webinar and learn how to meet your needs quickly, affordably and effectively.


Economics of Cloud Contact Center
Thursday, May 24, 2012 11:00 AM EDT / 8:00 AM PDT
Contact Center leaders are constantly grappling an economic balance. Providing exceptional service, while at the same time, minimizing labor costs, the most significant line item in any budget, and eliminating capital investments. Cloud computing solutions for the contact center have finally provided the necessary relief to managing the balance, succeeding in all goals.

This webinar will present two contact center leaders as they discuss how cloud computing has changed the economics of the contact center for companies of all sizes. Join David Van Everen, Vice President SEO and SEM, Tom Rocca, President, SupportSeven, and Jack Sands, CEO of VForce.

Build a Call Center in One Hour

This webinar gives a specific and step-by-step plan to rapidly deploy a complete Call Center Solution – Inbound, Outbound and Blended. The webinar will cover features such as ACD and Skills-Based Routing, IVR, CTI, Outbound Dialing - Predicative and other Dialer modes to increase agent productivity, List Import, Reporting and more.

Duration: 1 Hour. Time: 12:00PM. (times listed are Pacific Time)

  1. Select the date you plan to attend:
  2. Enter your information in the Registration Form

Five9 Integration with Salesforce.com

In this live webinar, participants will see a demonstration of the unified experience provided by the Five9 Adapter for Salesforce.com, highlighting how the integrated call handling, screen pop, call logging, click-to-call, outbound dialing and call scripting can improve the productivity of Salesforce CRM users across your entire company.

Duration: 1 Hour. Time: 10:00AM. (times listed are Pacific Time)

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  2. Enter your information in the Registration Form

Five9 Integration with NetSuite

Participants to this webinar will witness a demonstration of the unified experience provided by the Five9 Adapter for NetSuite. Customer information can be retrieved in real-time based on the customers telephone number, enabling agents to provide personalized service. Seamlessly transfer outbound campaign contact information from NetSuite to the Five9 virtual call center. See how integrated call handling, screen pops with relevant information, call logging, click-to-call, outbound dialing and call scripting can improve the productivity of NetSuite CRM+ users across your entire company.

Duration: 1 Hour. Time: 10:00AM. (times listed are Pacific Time)

  1. Select the date you plan to attend:
  2. Enter your information in the Registration Form

Five9 Integration with Leads360

Lead management and contact has never been simpler or more productive. Join this webinar to see the beauty of integrated lead management and lead contact, enabled by the Five9 Adapter for Leads360. With this integrated solution, speed-to-contact is dramatically improved, and follow-up is better managed. Witness how integrated call handling, screen pop-ups, click-to-call, outbound dialing and agent scripting can elevate your lead management and contact practices.

Duration: 1 Hour. Time: 02:00PM. (times listed are Pacific Time)

  1. Select the date you plan to attend:
  2. Enter your information in the Registration Form

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