"I'm amazed at how far they've come in terms of making it cost effective." Dr. MJ Willard Executive Director National Telecommuting Institute (NTI)
 
 

Healthcare and Medical Appointment Reminders

Automated appointment reminders for healthcare and medical practitioners

Every patient has unique healthcare needs and availability. With the Five9 Auto-Dialer, you can ensure that your patients keep the appointments they make, without spending valuable employee time making manual phone calls. The Five9 Auto-Dialer is the ideal solution for high-speed, low-cost, mass delivery of health care appointment reminders and medical notifications that require little or no human assistance. Automating healthcare appointment reminders can reduce no-shows and minimize lost time and revenue.

With the ease of our web-based interface, you can:

  • Automatically deliver recorded medical appointment reminders and important notifications
  • Provide self-service options as appropriate
  • Provide for transfer to a live person when necessary

Patients will appreciate the convenience of automated phone reminders for their appointments, while you maintain or lower your costs through increased automation.

The Five9 Auto-Dialer enables you to make as many or as few calls as you require for a low per-minute charge. You are billed for successfully connected calls to your patients or their answering machines, and the time it takes to deliver messages. And unlike other providers who charge in full or half-minute increments, Five9 tracks calls in six-second increments.

 

Healthcare Appointment Reminder Solution Benefits

Improved Patient Satisfaction

Many small healthcare and medical providers spend valuable employee time making manual appointment reminder calls, drawing resources away from other tasks such as following up with insurance providers and healthcare product suppliers. The Five9 Auto-Dialer can automatically work through your list of scheduled appointments and deliver a recorded automated appointment reminder message to your patients. If necessary, you can play different messages for answering machines and live contacts. You can also optionally configure the autodialer so that patients can interact with a menu of options and messages. For example, you could allow patients to request to speak with a representative when they need to change their appointment's date or time.

Increased Community Outreach

By leveraging the Five9 solution, medical centers can launch community-based goodwill initiatives to raise awareness of important medical issues, or provide free services to those in need. For example, a center may want to target patients over 40 and patients with a history of high blood pressure for a free blood pressure screening. Since Five9 is based on a cloud-computing platform, initiatives like these can be quickly initiated by volunteer staff that can work anywhere where they have access to a workstation and a high-speed internet connection.

 

For More Information About Automated Healthcare and Medical Appointment Reminders

 

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