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Auto Dialer Software

Increase Contact Center Productivity with Auto Dialer Software

Studies indicate that nearly 49% of consumers just hang up when there is a pause from an unfamiliar number. That means you could potentially lose almost 50% of connected calls, simply because of your dialer. Choose your auto dialer wisely - choose Five9.

Five9’s automated dialing software enhances the amount of time agents use to connect with live prospects. Five9 recognizes and eliminates no-answers, busy signals, voicemail, fax machines, and disconnected lines. Your agents utilize quality talk time for greater performance, minimal dead time, and increased revenue.

With Five9’s Auto dialer software:

  • Ensures Peak Efficiency - Our Predictive Dialer uses a proprietary algorithm that calculates dialing rates based on contact rates and agent availability
  • Increases your ROI by boosting agent performance
  • Offers multiple dialing options -Predictive, Progressive, or Preview Dialing
  • Agents only receive calls answered by a live person

Click on "Get Info" to learn more about how to use Five9 auto dialer software to increase customer interactions and enhance contact center productivity.  You can also call us at 1-800-553-8159

Auto Dialer Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information