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Call Center Reporting Templates

Make It Easy With Call Center Reporting Templates

It is important for your company to understand the performance metrics of those who represent your organization. For confidence in your team, you need access to a proven reporting system. What if you could view your call center efficiency at a glance?

With Five9 proven reporting templates, you will quickly see the current operational efficiencies. Our unique dashboard design empowers you to view all operations quickly, and have performance reporting at your fingertips. With Five9 reporting templates you will benefit from:

  • Immediate view of emerging trends and challenge flags for process improvements 
  • Up-to-date information tailored for your operation with custom reporting
  • Your choice of formats in automated standard reports 
  • Data performance statistics — current and historical

Five9 call center reporting templates quickly show actions needed to grow your business. Get immediate access to our experts at Five9 by filling out the form on the right or call 1-800-553-8159 to learn more.

Call Center Reporting Templates

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information