Contact Us:

Chat with Sales

Call Center Reporting Tools

Call Center Reporting — What Are the Best Tools?

It is important for your business to understand the performance of your representatives. To have confidence, you need access to a proven reporting system. What if you could see at a glance the results of your call center team's actions?


With FIve9 tools in place, you will quickly see just that. Our unique visual dashboard design gives you the power to view all operations efficiently, and have performance reporting at your fingertips. With Five9 reporting software you will benefit from:

  • Quick view of emerging trends and challenges for process improvements 
  • Timely information tailored for your business with custom reporting
  • Choice of formats in automated standard reports 
  • Live and historical data performance statistics

Five9 call center reporting software tools quickly show actions needed to grow your business. Get immediate access to our expert team by clicking on "Get Info," or calling 1-800-553-8159 to learn more.

Call Center Reporting Tools

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information