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Outbound Contact Centre

Outbound Contact Centre Considerations

Many companies are placing more emphasis on inside sales as their primary sales channel. Sales professionals are quickly adopting the latest in on-demand software solutions to improve effectiveness and positive outcomes. What should you consider in your outbound contact centre?


Five9 outbound dialing solutions allow your sales team to reach more prospects and in less time. Our predictive dialing technology can increase representative productivity by up to 300%. This allows inside sales teams to improve conversion rates, and exceed their quotas. With Five9 outbound contact centre software, you will:


  • Increase agent talk time with live prospects
  • Reduce customer acquisition costs
  • Create proven revenue predictability
  • Take advantage of multiple dialing modes to maximize campaign effectiveness

Want to know how Five9 can help your outbound contact centre sales team? Call us at 1-800-553-8159 or quickly submit request for more information and a quote. 

Outbound Contact Centre

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information