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Web Based Software

Web Based Contact Center Software

Running a contact center requires a powerful, scalable, and secure cloud solution. To manage the high volume of calls every day, Five9 offers a robust web based software to meet the growing demands of the contact center.

The Five9 contact center web based software empowers contact centers to engage with customers, while lowering the overall cost, and complexity. With automated dialer options to support the outbound campaigns, Five9 offers smart routing capabilities for agents to respond proactively to inbound calls.

The multi-channel contact center apps help agents respond efficiently to calls and inquiries received via social, chat, email, and phone. Coupled with workforce optimization and quality monitoring capabilities, Five9 improves agent productivity and efficiency.

The Five9 web based software improves contact center productivity, customer retention, and marketing campaign effectiveness. To learn how the Five9 web based software can help improve contact center efficiency, call us at 1-800-553-8159.

Web Based Software

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information