Gartner Report: Contact Center as a Service

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Independent industry analyst firm Gartner reviews Contact Center as a Service offerings to inform the public about industry leaders. The report covers:

  • Leading Contact Center providers including Five9, inContact, Interactive Intelligence, 8x8, LiveOps, Transera, TeleTech, Genesys, and CenturyLink
  • Strengths and weaknesses of each vendor including ability to execute and completeness of vision
  • Evaluation and ranking of vendors

Read the full report to make an informed decision for your contact center and gain instant access to the entire Five9 knowledgebase.

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