Gartner Report: Contact Center as a Service
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Independent industry analyst firm Gartner reviews Contact Center as a Service offerings to inform the public about industry leaders. The report covers:
- Leading Contact Center providers including Five9, inContact, Interactive Intelligence, 8x8, LiveOps, Transera, TeleTech, Genesys, and CenturyLink
- Strengths and weaknesses of each vendor including ability to execute and completeness of vision
- Evaluation and ranking of vendors
Read the full report to make an informed decision for your contact center and gain instant access to the entire Five9 knowledgebase.