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News Release

Leading Cloud Contact Center Software Provider Five9 Raises Additional $34.5M in Private Funding

Five9 Continues Rapid Revenue and Customer Growth With More Than 1,800 Clients and Three Billion Interactions Facilitated Annually

San Ramon, Calif. – May 29, 2013 – Five9, the leader in cloud contact center software, has raised $34.5M in private funding. Of the $34.5M in funding, $22M is series D equity and $12.5M is a bank revolver debt facility.  SAP Ventures led the equity round and was joined by existing investors Adam Street Partners, Hummer Winblad Venture Partners and Partech International. City National Bank provided the bank revolver debt.

With 1,800 clients and more than 450 employees worldwide, Five9 is helping contact centers of every size transition from premise-based solutions to the cloud.

"In the contact center market, Five9 is championing the switch from on premise to the cloud. We are seeing tremendous adoption; in fact, we now facilitate over three billion customer interactions in the cloud, annually. Contact centers of every type are seeing the value of moving to the cloud, that is why Five9 continues to add clients at a record pace."
Mike Burkland, president and CEO, Five9

"Five9 is transforming the contact center of the future.  The company is driven by a passion to turn contact centers into customer engagement centers of excellence, plus they have unparalleled experience in using the cloud delivery model in contact centers. We are excited to partner with a clear market leader that is disrupting this very large market."
Jai Das, managing director, SAP Ventures

About SAP Ventures
SAP Ventures is an independent venture capital firm that invests in innovative and disruptive software and services companies globally. We are focused on growth and later-stage opportunities, with a primary goal of generating outstanding financial return. SAP Ventures is affiliated with SAP AG and brings benefits to all parties by facilitating interaction between portfolio companies, including SAP and its ecosystem of customers and partners. Since 1996 SAP Ventures has had a successful track record of building industry-leading companies by partnering with outstanding entrepreneurs and top-tier venture capital firms. For more information, visit SAP and all SAP logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries. All other product and service names mentioned are the trademarks of their respective companies.

About Five9

Five9 is the leading provider of cloud contact center software, bringing the power of the cloud to more than 1,800 customers worldwide and facilitating more than three billion customer interactions annually. Since 2001, Five9 has pioneered the cloud delivery model, helping contact centers of every size transition from premise-based solutions to the cloud. With unparalleled expertise, technology, and ecosystem of partners, Five9 helps businesses take advantage of a secure, reliable, scalable cloud contact center software to create exceptional customer experiences, increase productivity and boost revenue. For more information visit

Analyst & Media Contacts
Chaundera Wolfe
PR Manager, Five9