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Inbound Datasheet

Exceed customer expectations and keep pace with your business

Business moves fast. So should your contact center. With the simplicity of the Five9 Inbound Cloud Contact Center, you can configure your contact center in as little as an hour. Read this datasheet to learn how:

  • Skills-based routing gives your contact center increased flexibility and better outomes
  • Five9 Cloud ACD Software improves customer satisfaction by allowing flexible customer call back options, and customized call queues
  • CTI Screen Pop displays relevant and timely information when customers call into your contact center, allowing agents to instantly have knowledge of the account history

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