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News Release

Five9 to Share Social and Visual IVR Expertise at CRM Evolution 2014

Cloud Contact Centre Vendor, Five9, to Present and Exhibit at Premiere Industry Event

SAN RAMON, CALIF. – August 14, 2014 – Five9 (NASDAQ: FIVN), a leading provider of cloud contact center software, will be exhibiting and speaking at CRM Evolution, August 18-20, 2014 in New York, New York. Mayur Anadkat, director of product and solution marketing at Five9, will present best practices in establishing a powerful social customer engagement strategy.

TWEET THIS: Join @Five9 & @Anadkat at #CRMEvolution 8/18 to learn how to “Create Great Experiences with a Superior #Social Strategy” http://bit.ly/1qVt8ZA

Anadkat will also be participating in a Visual IVR panel discussion. The panel will discuss the many different flavors of Visual IVR, the merit and roadblocks of each, and how Visual IVRs may evolve over the coming years.

What:

Creating Great Experiences with a Superior Social Strategy

When:

Monday, August 18, 2014 at 2:15 – 2:35 p.m. EDT

Where:

The Marriot Marquis New York, Track B104

What:

Visual IVR: Fad or Fashion?

When:

Wednesday, August 20, 2014 at 2:45 – 3:30 p.m. EDT

Where:

The Marriot Marquis New York, Track A304

Five9 Hosted Happy Hour

Five9 will showcase key features of the Five9 cloud contact center solution at booth #403. Additionally, Five9 will host a happy hour during the event at the booth on Monday, August 18 from 5:00pm – 6:00pm EDT. Register here to receive a free Martini or Cosmo during the happy hour. Registrants will also be entered into a drawing to win a Jambox by Jawbone. Winners will be announced at CRM Evolution on Monday, August 18 at 6:00 pm EDT.

About Five9

Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, delivering software to help organizations of every size transition from premise-based software to the cloud. With its extensive expertise, technology, and ecosystem of partners, Five9 delivers secure, reliable, scalable cloud contact center software to help businesses create exceptional customer experiences, increase agent productivity and deliver tangible results. For more information visit www.five9.com.

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All product and company names mentioned are the property of their respective owners.

Analyst & Media Contacts:

Five9

Meghan Hammitt

925-364-9162

Meghan.Hammitt@Five9.com

SHIFT Communications

Katie Halloran

415-591-8459

Five9PR@shiftcomm.com