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News Release

Leading Solar Company Selects Five9, Moves More than 300 Contact Centre Seats to the Cloud

Multi-Billion Dollar Solar Company Uses Five9 to Efficiently Engage with Installers, Dealers and Customers

SAN RAMON, CALIF. – February 9, 2014 – Five9, Inc. (NASDAQ: FIVN), a leading provider of cloud contact center software, today announced that an industry-leading solar panel manufacturer has selected Five9 to power its contact center.

“We are seeing tremendous growth in the solar market – from manufactures, to installers, to marketers – and it’s driving demand for Five9. For solar companies, the value and flexibility of Five9 can make a significant and positive impact on their business, whether they are engaging with installers or going direct to the consumer.”
– Mike Burkland, president and CEO, Five9

TWEET THIS: Leading #solar company selects #Cloud #contactcenter solution @Five9 to improve contact center efficiency

Key reasons solar companies select Five9 include:

  • Increasing sales through solar installers – With thousands of solar installers distributed across the US, solar manufacturers depend on their ability to efficiently service and support a thriving distribution channel. Five9 cloud contact center software can help manage and nurture those relationships.
  • Developing and managing relationships with utilities, businesses, homebuilders and government prospects – Five9 makes it possible to effectively nurture and route new leads to the right account representative, and then service and support those accounts on an ongoing basis.
  • Establishing a direct to consumer marketing operation quickly – For solar companies that want to sell directly to consumers, it is easy to set up an efficient outbound contact center operation to handle inbound responses to marketing campaigns

​To learn more about Five9 click here.

About Five9
Five9 is a leading provider of cloud contact center software, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, delivering software to help organizations of every size transition from premise-based software to the cloud. With its extensive expertise, technology, and ecosystem of partners, Five9 delivers secure, reliable, scalable cloud contact center software to help businesses create exceptional customer experiences, increase agent productivity and deliver tangible results. For more information visit www.five9.com.
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Analyst & Media Contacts:
Five9
Meghan Hammitt
925-364-9162
Meghan.Hammitt@Five9.com
SHIFT Communications
Katie Halloran
415-591-8459