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News Release

New ATA Director

As newest board member of Canadian chapter, industry veteran looks forward to representing the interests of association members

TORONTO and PLEASANTON, Calif. — March 6, 2006 — Five9, Inc., the leading global provider of on-demand telemarketing, customer service, and call center solutions for customer interaction management, today announced that Melissa Prusky, President of Five9 Canada, has been named Director at Large of the American Teleservices Association (ATA) chapter in Canada. In this role, Prusky will work to represent the Canadian call center market, and help bring together Canadian teleservices professionals by creating business and educational networking opportunities.

"Melissa's extensive experience in the telecommunications industry provides her with valuable insight into the needs of the user community and how vendors can most effectively communicate with, and benefit, call centers," said Monica Maier Root, President of the Board of ATA Canada and Compliance Officer with NuComm International. "We are looking forward to working with Melissa and gaining new perspectives from her and help in accomplishing our initiatives."

A veteran telecommunications executive with 24 years of industry experience, Prusky is President of Five9 Canada, a company she joined in 2004. In this position, Prusky is responsible for selling the company's innovative on-demand call center solutions to the Canadian market. Prior to Five9, Prusky ran Communication Solutions, a company she founded in 1994 that focused on providing sophisticated alternative to seeking out the very best in various aspects of the telecommunication industry. Prusky sold Communication Solutions to Sprint Canada in 2002, continuing to work as President of Communication Solutions and oversee the day-to-day management through 2003. Previous to Communication Solutions, she was Vice President of Sales and Agency with Upper Canada Communications Group Inc., an aggregator of long distance services.

"I am honored and excited to join the board of ATA Canada, and look forward to the challenges this new responsibility will bring," said Prusky. "This is an exciting time for call centers in Canada, and I plan to use my experiences in the telecommunications and teleservices industries to help increase the support available to organizations by facilitating business and educational networking opportunities."

Five9 Canada opened in 2004, and is located at 202 Bentworth Avenue, Toronto, Ontario Canada M6A 1P8. The office can be contacted at 866-59-CANADA (866-592-2623) or canada@five9.com.

About the American Teleservices Association
The American Teleservices Association (ATA) is the only national trade association that is dedicated to the call center industry, including those corporations who provide customer communication and trade via the telephone and Internet, as well as the suppliers of such call centers. It is the ATA's mission to balance the legitimate teleservices interests of consumers and business through advocacy, education and self-regulation.

About the Five9 Virtual Call Centre Solutions
The Five9 Virtual Call Centre solutions enable companies of any size to build a comprehensive, feature-rich call center - anywhere in the world - without any hardware, software or upfront capital expenditures. Their comprehensive capabilities enable outbound telemarketing and sales teams to reach more prospects in person, thereby significantly increasing leads, pipeline, and ultimately sales revenues, and help customer service and inside sales teams handle higher volumes of inbound calls, thus raising customer responsiveness and satisfaction. Businesses using Five9 typically increase revenues 200-300% based on the higher rate of "right party contacts" the on-demand solution helps deliver. In addition to the cost savings and benefits to the business bottom-line, Five9's on-demand, hosted service allows for easy set-up and administration of at-home agent workforces as well as singular or distributed, multi-site centers to act as one, regardless of geographic location. Additionally, Five9 can seamlessly integrate with salesforce.com, NetSuite, RightNow, and a variety of other leading vendors.

Built from the ground up by Five9 to eliminate third-party license fees and ensure costs are kept low, the Virtual Call Centre solutions allow any business with just a PC and a broadband connection to deploy a comprehensive suite of powerful capabilities including: Call Blending and Prioritization, Predictive Dialing, Automatic Call Distribution (ACD), Customer Relationship Management (CRM), Interactive Voice Response (IVR), Computer Telephony (CTI), Remote Agent Capabilities, Skills-based Routing, Call Recording, Do Not Call List and Call Abandonment Compliance, Silent Monitoring, Real-time Reporting, and Centralized Management.

About Five9, Inc.

Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Call Centre™ targets small- to midsized call centers, contact center operations of large enterprises, and companies that provide outsourced call center services. Companies on five continents profit from Five9's reliable, robust functionality that is fast, easy, and affordable to deploy for any call center. For more information, visit http://www.five9.com.

Media Contact

Heather Fitzsimmons
MindShare PR
+1.650.323.3045
heather@mindsharepr.com

American Teleservices Association Names Melissa Prusky Director at Large
As newest board member of Canadian chapter, industry veteran looks forward to representing the interests of association members

TORONTO and PLEASANTON, Calif. — March 6, 2006 — Five9, Inc., the leading global provider of on-demand telemarketing, customer service, and call center solutions for customer interaction management, today announced that Melissa Prusky, President of Five9 Canada, has been named Director at Large of the American Teleservices Association (ATA) chapter in Canada. In this role, Prusky will work to represent the Canadian call center market, and help bring together Canadian teleservices professionals by creating business and educational networking opportunities.

"Melissa's extensive experience in the telecommunications industry provides her with valuable insight into the needs of the user community and how vendors can most effectively communicate with, and benefit, call centers," said Monica Maier Root, President of the Board of ATA Canada and Compliance Officer with NuComm International. "We are looking forward to working with Melissa and gaining new perspectives from her and help in accomplishing our initiatives."

A veteran telecommunications executive with 24 years of industry experience, Prusky is President of Five9 Canada, a company she joined in 2004. In this position, Prusky is responsible for selling the company's innovative on-demand call center solutions to the Canadian market. Prior to Five9, Prusky ran Communication Solutions, a company she founded in 1994 that focused on providing sophisticated alternative to seeking out the very best in various aspects of the telecommunication industry. Prusky sold Communication Solutions to Sprint Canada in 2002, continuing to work as President of Communication Solutions and oversee the day-to-day management through 2003. Previous to Communication Solutions, she was Vice President of Sales and Agency with Upper Canada Communications Group Inc., an aggregator of long distance services.

"I am honored and excited to join the board of ATA Canada, and look forward to the challenges this new responsibility will bring," said Prusky. "This is an exciting time for call centers in Canada, and I plan to use my experiences in the telecommunications and teleservices industries to help increase the support available to organizations by facilitating business and educational networking opportunities."

Five9 Canada opened in 2004, and is located at 202 Bentworth Avenue, Toronto, Ontario Canada M6A 1P8. The office can be contacted at 866-59-CANADA (866-592-2623) or canada@five9.com.

About the American Teleservices Association
The American Teleservices Association (ATA) is the only national trade association that is dedicated to the call center industry, including those corporations who provide customer communication and trade via the telephone and Internet, as well as the suppliers of such call centers. It is the ATA's mission to balance the legitimate teleservices interests of consumers and business through advocacy, education and self-regulation.

About the Five9 Virtual Call Centre Solutions
The Five9 Virtual Call Centre solutions enable companies of any size to build a comprehensive, feature-rich call center - anywhere in the world - without any hardware, software or upfront capital expenditures. Their comprehensive capabilities enable outbound telemarketing and sales teams to reach more prospects in person, thereby significantly increasing leads, pipeline, and ultimately sales revenues, and help customer service and inside sales teams handle higher volumes of inbound calls, thus raising customer responsiveness and satisfaction. Businesses using Five9 typically increase revenues 200-300% based on the higher rate of "right party contacts" the on-demand solution helps deliver. In addition to the cost savings and benefits to the business bottom-line, Five9's on-demand, hosted service allows for easy set-up and administration of at-home agent workforces as well as singular or distributed, multi-site centers to act as one, regardless of geographic location. Additionally, Five9 can seamlessly integrate with salesforce.com, NetSuite, RightNow, and a variety of other leading vendors.

Built from the ground up by Five9 to eliminate third-party license fees and ensure costs are kept low, the Virtual Call Centre solutions allow any business with just a PC and a broadband connection to deploy a comprehensive suite of powerful capabilities including: Call Blending and Prioritization, Predictive Dialing, Automatic Call Distribution (ACD), Customer Relationship Management (CRM), Interactive Voice Response (IVR), Computer Telephony (CTI), Remote Agent Capabilities, Skills-based Routing, Call Recording, Do Not Call List and Call Abandonment Compliance, Silent Monitoring, Real-time Reporting, and Centralized Management.

About Five9, Inc.

Five9 is the leading global provider of on-demand call center solutions for customer interaction management. The award-winning Five9 Virtual Call Centre™ targets small- to midsized call centers, contact center operations of large enterprises, and companies that provide outsourced call center services. Companies on five continents profit from Five9's reliable, robust functionality that is fast, easy, and affordable to deploy for any call center. For more information, visit http://www.five9.com.

Media Contact

Heather Fitzsimmons
MindShare PR
+1.650.323.3045
heather@mindsharepr.com