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five9 champions referral program
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Introduce your contact center colleagues to Five9, earn 15% commission on license fees for up to two years. Join Five9 Champions today and make a referral.

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Referral Program

Referral Program Overview

The Five9 Referral Program can be utilized by an individual or a company with sales agents of its own. If you are a company with multiple sales agents, check out our Master Agent Program.

Individual Referral Program:

Introduce Five9 to a contact center leader, and we’ll reward you for the introduction. Join the Five9 Champions Referral Program and start referring colleagues today! Membership is free, and each successful referral will earn you 15% commission on license fees for up to two years. That’s right. All you have to do is make the introduction, and the Five9 team will do the rest.

Follow these easy steps:

It’s Rewarding

  • Earn commissions for up to two years
  • Earn extra rewards with incentive promotions
  • Generate add-on service business
  • Align your business with the leader in cloud contact center software

Referral Program Frequently Asked Questions

Who is eligible?

Almost everybody! We accept referrals for contact centers anywhere in the world. Referral leads can be submitted by anyone, with the exception of any Five9 employees, current employees (and members of their family) of the referred company, and anyone younger than 18 years old.

What is a valid referral?

A referral is defined as a named contact with company affiliation and contact information determined solely by Five9 as having an interest in purchasing contact center software.

Do I have to be a Five9 customer to make referrals?

No, the Five9 Referral Program is open to anyone.

Do you pay me (the referrer) personally?

Yes, we will issue you checks on a monthly basis as we receive payment from the referred account.

Are the commissions taxable?

Yes, the commissions are taxable income. In order to pay you commissions, we will need a completed W-9 form on file. Upon joining the program, you will receive instructions regarding the W-9 form. For additional tax guidance, Five9 recommends that you consult a financial adviser.

How long do I have to wait for my commissions?

Payment is issued on a monthly basis, and only after Five9 receives payment from the companies that you refer. Therefore, your commissions may take more than one monthly cycle to be issued. During incentive promotions, rewards are issued according to the terms of the promotion.

What if my referral does not become a Five9 customer?

Commissions are only issued for referrals that result in a sale of Five9 licensed software products. Referrals that do not become customers are not eligible for commission payments.

What if my referral is already in contact with the Five9 sales team?

Qualifying referrals must be an introduction to an account that is not actively engaged with Five9.

Do I need to know the person I am referring?

While it is not a strict requirement, as a professional courtesy Five9 highly recommends that you know the person you refer to Five9 and that you confirm with that person that it's fine for Five9 to contact them.

How long does my referral have to remain a customer for me to earn commissions?

Commissions are based on the license fees received by Five9 for the companies you refer. You will begin receiving payments as soon as Five9 does, subject to monthly payment cycles.

What if I have additional questions?

If you have additional questions, please send a message to and we will be happy to help you.