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1-800-553-8159
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4000 Executive Parkway, Suite 400 San Ramon, CA 94583
Five9 Virtual Contact Centre Pricing

Flexible Pricing Options

Overview of Five9 Call Centre Pricing & Costs

Annual or Month-to-Month Contracts

We offer flexible contract options; annual contracts are available for any company looking to have a predictable monthly fee. Annual contracts also provide reduced fees when compared to month-to-month contracts. All the standard functionality is included along with the monthly licenses and telecommunications fees.


Available Options

Five9 offers rich functionality with a variety of options for any enterprise looking to implement contact centres with all the applications to run a world-class operation. In addition, we offer one of the largest and most experienced Professional Services and Customer Support teams in the cloud contact centre industry.


Five9 Pricing Overview

Inbound

Outbound

Blended

Monthly Fees

Agent, Supervisor, Administrator Licenses
Telecom Usage

Core Functionality Included

ACD ACD
Dialers Dialers
CTI CTI CTI
IVR IVR
IVR IVR
Historical & Standard Reporting Historical & Standard Reporting Historical & Standard Reporting
Quality Monitoring Quality Monitoring Quality Monitoring

Available Options

Multichannel Multichannel Multichannel
Social Social Social
Chat Chat Chat
Email Email Email
Mobile Care Mobile Care Mobile Care
Speech Recognition IVR Speech Recognition IVR
CRM Integrations CRM Integrations CRM Integrations
Call Recording Call Recording Call Recording
Screen Recording Screen Recording Screen Recording
Quality Management Quality Management Quality Management
Workforce Management Workforce Management Workforce Management
Professional Services Professional Services Professional Services
Premium Support Premium Support Premium Support