We offer flexible contract options; annual contracts are available for any company looking to have a predictable monthly fee. Annual contracts also provide reduced fees when compared to month-to-month contracts. All the standard functionality is included along with the monthly licenses and telecommunications fees.
Five9 offers rich functionality with a variety of options for any enterprise looking to implement contact centres with all the applications to run a world-class operation. In addition, we offer one of the largest and most experienced Professional Services and Customer Support teams in the cloud contact centre industry.
|Agent, Supervisor, Administrator Licenses|
Core Functionality Included
|Historical & Standard Reporting||Historical & Standard Reporting||Historical & Standard Reporting|
|Quality Monitoring||Quality Monitoring||Quality Monitoring|
|Mobile Care||Mobile Care||Mobile Care|
|Speech Recognition IVR||Speech Recognition IVR|
|CRM Integrations||CRM Integrations||CRM Integrations|
|Call Recording||Call Recording||Call Recording|
|Screen Recording||Screen Recording||Screen Recording|
|Quality Management||Quality Management||Quality Management|
|Workforce Management||Workforce Management||Workforce Management|
|Professional Services||Professional Services||Professional Services|
|Premium Support||Premium Support||Premium Support|