The numbers tell a compelling story: Customer service is more strategic to business success than ever before, and customers are much more demanding than in the past. But there is still a gap between most customer service goals and the actual service experience they deliver.Sources: Forrester Research, Harris Interactive
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The Five9 cloud contact centre solution helps NetSuite cost-effectively deliver a superior-quality support experience to our customers. With Five9, agents have access to the right functionality and the relevant information to rapidly handle customer issues.
See how NetSuite leverages Five9 to provide an excellent customer support experience around the world.