For telemarketers, the Five9 Outbound Contact Centre delivers higher productivity while providing features to help you maintain compliance with regulations such as the Telephone Consumer Protection Act (TCPA). Our outbound solution with the Five9 Predictive Dialer lowers your cost per lead and improves agent efficiency, with up to three times more contacts per hour.
Whether you are an inbound centre, an outbound sales operation, or a blended combination of inbound and outbound sales, with Five9 you’ll experience higher contacts and sales per hour and faster ramp-up times for new agents.
Five9 also offers pre-built integrations to leading CRM systems, campaign management, automated dialing tools, and reporting capabilities that can help you drive your sales results to new heights.
For marketing operations that need to nurture suspects and convert leads into sales opportunities, Five9 delivers the ability to reach more leads per hour with the information your reps need to convert leads faster.
Five9 also gives you sophisticated management tools to coach your reps and improve performance, along with real-time and historic reporting to track your results.