Virtual Call Center Software Overview

How do companies quickly address the changing needs of their sales, marketing and customer service operations?

With Five9's hosted virtual call center software, you get all the benefits of a dedicated, premise-based call center system, without the costs, delays or headaches.  Our award-winning, VoIP Virtual Call Center Suite was built from the ground up to be:

• Affordable and functional
• Fast and simple to deploy
• Easy to learn and use

You get the rich features and rock-solid reliability of a world-class call center system, and the flexibility to expand on demand, as you need more seats.

Whether you have a handful of agents or hundreds of agents, you can stay focused on your business, rather than maintaining your call center systems. The technology that supports the Five9 portfolio offers:

• Access to basic or sophisticated calling features, including CRM
• Scaling up or down based on demand
• Coordinated agents around the world—at home, onshore or offshore
• Reduced infrastructure expense
• Reduced toll charges

Our Products

• Inbound Call Center
• Outbound Call Center with Predictive Dialer
• Auto-Dialer
• Virtual Call Center Suite

Compare the features of our products

Your Success

Your call center success is ensured through our professional services and support options, including:

• Call Center Success Packages (configuration, implementation, and training)
  • Gold
  • Silver
  • Platinum
• Custom Services
  • Building connectors
  • Custom IVR configuration
  • On-site deployment
• 24x7 Technical Support

Backed by our expert team and contemporary technology, your world-class call center can be days away.

View a demonstration today and call us at (800) 553-8159.

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