Auto Dialer

Automatically broadcast your messages to a wide audience.

In many industries such as utilities and healthcare, companies seek to reduce costly staffing expenses associated with proactive notifications and messages that must be delivered via phone to a large number of customers.

The Five9 Auto-Dialer allows your call center to comply with regulations while delivering pre-recorded messages to a mass audience. It dials your calling lists across multiple campaigns, detects answering machines and busy signals, avoids "do-not-call" numbers and allows called parties to add themselves to the DNC list, and connects a party to a live agent when needed.

By leveraging the Five9 auto-dialer you will be able to automate the routine calls that currently add to your staffing costs. Additionally, you will be able to provide more proactive updates to your customers, leading to improved customer satisfaction and retention.

Auto-Dialer Campaign Properties

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