Transforming Customer Experiences

Anatomy of a Great Call Center Employee [INFOGRAPHIC]

It can be tough finding and hiring good call center employees, but the first step is to know what to look for. This infographic by TeleTech does a nice job of outlining the qualities of a great call center employee. You can view TeleTech's original post, including this infographic here. TeleTech Want to see more contact center infographics? Check out our Infographic Gallery

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