Positec Tools Talks About Five9 @ Gartner Event
Rhonda Tate, vice president at Positec Tool Corp., shared why she chose Five9 to power her contact center with attendees at Gartner 360 in San Diego earlier this month. Take a look and learn how Positec cut hold time in half, increased first call resolution by 5%, all while making agents happy. As you’ll see, Rhonda says, with Five9 Positec “became efficient overnight.”
To view the video of Rhonda, go to the Five9 Facebook page.