Webinar Recap: Getting Started with Social Customer Service
Last week Five9 hosted a webinar discussing the best way to bring social media into your contact center. The presentation covered the importance of social customer care, social customer care "fails," common social customer care dilemmas, and 5 easy steps to get started.
If you missed the webinar, check out the presentation below or view the full webinar recording here.
Tweet your social customer care questions and tips to @Five9