Five9 Blogs

Gain new perspectives on AI, Five9, and cloud technology here on our blog. With new contact and call center blogs, we continually offer industry guides and tools for customer experience to provide new insights to your team.

Customer Interactions Beyond the Phone

Customer/Digital Engagement

Since the contact center evolution, we are moving into the era of Customer Engagement Centers.

Sabine Winterkamp Vice President of International Marketing

Dreamforce 2017: The Holiday That Keeps On Giving

Events

Here are some of my highlights from my time at Dreamforce this year.

Brian Schnack Senior Director, Product Management, CRM and Partner Ecosystem

Brian Schnack is an Iowa-born friend, parent, spouse, rugby teammate, and product manager. He attended West Point (where he moved fast and broke things), graduated from the University of Iowa, and ultimately moved to Santa Cruz. Brian has 20+ years’ experience designing and product managing the world's leading CRM- and Contact Center solutions.

Employee Diary: My First Six Months at Five9

Five9

I knew that if Niki was at the helm of corporate marketing, Five9 would be an organization I would like to be a part of.

Jason LoGuidice Director Influencer Relations

Jason is passionate about helping Five9 drive the Influencer Relations program through innovative campaigns and engagements to grow revenue and bring timely and actionable market intelligence to the organization. Before to joining Five9, Jason spent 2 years at Polycom running the Analyst Relations program. Prior to Polycom, Jason spent four years at Cisco running AR Programs for the collaboration and advanced services portfolios. Prior to hi-tech, Jason spent more than a decade as a business development manager in the financial industry.

My First Year at Five9: A Year-Long Thanksgiving Feast

Five9

I started reflecting on my first year at Five9 and what I’ve accomplished over the past twelve months.

Five9

Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually.