During this time of uncertainty, we’re here to support you.
With Five9, you can meet service level agreements, ensure core business functions are operating efficiently, while protecting the health and well-being of your customer support team.
At any time and from anywhere, Five9 keeps your business in contact with your customers allowing them to create a more human customer service experience.
Remote Agent Test
|Five9 Data Center:|
* required field
|Color Codes||Measurement Metrics||Sound Quality at the receiving end|
|Packet Loss||MOS Score|
|Green||< 30||< 100||< 2%||>= 3.6||Perfect-to-Fair|
|Yellow||30.1 - 49||100 - 150||2.1% - 4.9%||3.2 - 3.5||Fair|
|Red||> 50||> 151||>= 5%||< 3.2||Annoying-to-Very-Annoying|