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Automated Calling System

Enhance Productivity with Five9's Automated Calling System

The number one goal of a call center is to turn each customer call into a positive business outcome. The challenge lies in creating a superior customer experience while balancing cost. To increase revenue at a lower cost, companies turn to cloud based Five9 Outbound Contact center for their outstanding automated calling systems.

The automated calling system uses Automatic Call Distribution (ACD) technology. It is intuitive, sophisticated, and easy to use. Your agents work smarter, not harder. Happy agents make all the difference.

The Five9 automated calling system offers:

  • Smart Routing — Customers are delivered to the right resource using the intelligent multi-channel routing capabilities
  • Self-Sufficiency — Allows non-technical users to set up sophisticated routing strategies and make changes
  • Easy Change of Routing Strategies — With an intuitive administrator interface, the setup is made effortless even for the most complex routing strategies
  • No Boundaries — The best available agents are located for every interaction

Our ACD creates more successful customer interactions and increases contact center productivity. To learn more about Five9, call us at Phone 1-800-553-8159. or click on "Get Info" and we will have a Five9 expert contact you. 

Automated Calling System

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information