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B2B Market

Meet your Target Demands and Convert Leads Faster

For B2B marketing companies, customer experience is a priority. Customers today being technology efficient, have high expectations from the company having invested in the company’s product. You need a marketing strategy that can help meet your target demands, nurture these customers, and convert leads into sales opportunities.

Five9 Inbound Call Center provides the rich functionality of intelligent call routing, automatic call distribution (ACD), interactive voice response (IVR), computer telephony integration (CTI), with speech recognition, the flexibility and scalability to meet your business demands.

Five9 provides the flexibility to reach out to more leads per hour with the information your reps need to convert leads faster.

Using Five9 platform for B2B marketing, you can:

  • Route contacts to the right queue and agent
  • Create better business outcomes and happier customers
  • Use real-time and historic reporting to track results
  • Analyze intelligent data from business systems for conditional routing
  • Achieve first contact resolution (FCR) by prioritizing high-value clients
  • Coach your reps and improve performance

With complete visibility into the call center activities and agent activity, you can improve the efficiency of your inbound campaigns. Talk to a Five9 expert or get an immediate quote. 

B2B Market

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information