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B2B Software

SaaS Contact Center B2B Software

Contact centers catering to the B2B segment need robust software to facilitate seamless communication between agents and prospects. Five9 offers top cloud contact center B2B software that enables more sales, and bigger profits.

To distinguish the brand in a global marketplace, Five9 offers inbound and outbound solutions that are aimed at maximizing the marketing efforts. Provide agents with cost-effective automated response capabilities, and automated dialer options to provide an intuitive experience to customers.

The key inbound solution feature includes Automatic caller distribution (ACD), Interactive Voice Response (IVR) with speech recognition abilities, and Computer Telephony Integration (CTI) screen pop scripts. For outbound marketers, Five9 offers Power, Predictive, Progressive, and Preview dialing options that improve contact ratios.

The Five9 B2B software also covers Multichannel Apps that enable agents to move seamlessly between different channels, and respond faster. Take full advantage of the cloud computing platform to keep the agents working productively in their familiar CRM application.

Call us at 1-800-553-8159, or click on "Get Info," to learn more or get a free quote. 

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information