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BI Tools Comparison

BI Tools Comparison Helps Make the Right Decision

Business intelligence tools (BI tools) allow companies to generate business insights and monitor their date. Smarter decisions drive results. You have many options and you simply want the best. Five9 is the leader and offers at-a-glance information across indicators to obtain the crucial insights to make strategic plans for your organization.

Five9 has you covered whether you are assessing daily operations, processing analytics, or reporting real-time trends. Our tools allow you to visualize and analyze relevant data. Five9 BI tools empower you to make fact-based and insightful decisions to improve company performance.

The Five9 Advantage offers you:

  • CRM integrations
  • CTI and screen pop
  • More than 100 standard reports
  • Real-time reporting and dashboards

Easy to set up. Easy to use. No training required. That’s Five9 for you. Utilize the greatest Business Intelligence tools on the market. Check out our affordable Pricing. To learn more call us at 1-800-553-8159, or simply submit request by clicking on "Get Info" and one of our Five9 experts will contact you.

BI Tools Comparison

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information