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Business Intelligence Dashboard

Monitor and Measure with Business Intelligence Dashboards

Contact center supervisors need smart tools to view business intelligence data, monitor daily operations, and drive productivity. Looking for data integration, ETL services, analytics, dashboards, pixel perfect, ad hoc reports, and scheduling and delivery capabilities? Five9’s business intelligence dashboards deliver just that.

The Five9 Virtual Contact Center (VCC) platform offers real-time and historical reporting tools to maximize efficiency. Five9 has been designed based on the best practices from hundreds of contact centers. Five9 Dashboards keep a tab on the pulse of your contact center operations.

The Five9’s business intelligence dashboards:

  • Give a complete picture of your contact center
  • Deliver consistent customer experiences
  • Improve agent performance
  • Set up in minutes and requires no IT assistance

Create your own personalized business intelligence dashboard and effectively monitor your contact center performance and productivity. Call us at Phone 1-800-553-8159 or check our Ballpark Pricing now.

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About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.