Contact center supervisors need smart tools to view business intelligence data, monitor daily operations, and drive productivity. Looking for data integration, ETL services, analytics, dashboards, pixel perfect, ad hoc reports, and scheduling and delivery capabilities? Five9’s business intelligence dashboards deliver just that.
The Five9 Virtual Contact Center (VCC) platform offers real-time and historical reporting tools to maximize efficiency. Five9 has been designed based on the best practices from hundreds of contact centers. Five9 Dashboards keep a tab on the pulse of your contact center operations.
The Five9’s business intelligence dashboards:
Create your own personalized business intelligence dashboard and effectively monitor your contact center performance and productivity. Call us at 1-800-553-8159 or check our Ballpark Pricing now.