Business Intelligence Dashboard

Monitor and Measure with Business Intelligence Dashboards

Contact center supervisors need smart tools to view business intelligence data, monitor daily operations, and drive productivity. Looking for data integration, ETL services, analytics, dashboards, pixel perfect, ad hoc reports, and scheduling and delivery capabilities? Five9’s business intelligence dashboards deliver just that.

The Five9 Virtual Contact Center (VCC) platform offers real-time and historical reporting tools to maximize efficiency. Five9 has been designed based on the best practices from hundreds of contact centers. Five9 Dashboards keep a tab on the pulse of your contact center operations.

The Five9’s business intelligence dashboards:

  • Give a complete picture of your contact center
  • Deliver consistent customer experiences
  • Improve agent performance
  • Set up in minutes and requires no IT assistance

Create your own personalized business intelligence dashboard and effectively monitor your contact center performance and productivity. Call us at Phone 1-800-553-8159, or submit "Get Info," to talk with a Five9 expert or to to get a quote. 

Business Intelligence Dashboard

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

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Five9 resource library has rich materials for contact center managers, customer service, IT  professionals…etc. Stay updated with the technology, best practices,  or learn. Five9 resource library has a large collection of business success cases, whitepapers, datasheet, webinars, demo video…etc. that will meet your needs.

Five9 Blog

The Five9 blog shares the latest on Five9, customer service news, digital transformation and the future of the contact center. Subscribe today to stay up to date on the latest trends impacting the customer experience and contact center industries. Learn more…

CRM Integration

Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and...

Call 1-800-553-8159 for More Information