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Call Abandonment

Eliminate Call Abandonment

Call abandonment is one of the most detrimental factors for inbound marketing. It happens when the caller abandons the call because they are frustrated. That's the last thing you want. Let Five9 solve the call abandonment issue with ourInbound Cloud Contact Center solution.

Five9 offers easy-to-use visual call routing in our automatic call distribution (ACD) system. Call center administrators ensure each call is handed over to the right agent. You get the flexibility to intelligently route inbound contacts and deliver highly responsive customer service.

Five9 reduces abandonment rates by:

  • Prioritizing inbound call traffic
  • Utilizing The IVR and Agent application for call conferencing capabilities
  • Adding phone numbers of new participants.

Take control of your first impression and eliminate abandonment rates with Five9.You can't afford not to, but the goods news is that it's incredibly affordable. Check out our pricing and talk with an expert by calling us at 1-800-553-8159.  If you would like to be contacted, simply click on "Get Info."

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information