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Call Center Campaigns

Call Center Campaigns and Agent Productivity with Five9

Outbound contact centers cater to sales campaign and list management. The sales process is complex, and you need excellent automated lead management tools for maximum agent productivity. How do you choose the best tools for your contact center campaigns?

You need a cloud software solution that can integrate with your CRM system, or handle list laods independently with light CRM capabilities. Not only can this keep your records clear and consistent, it keeps your agents at peak efficiency so they are not wasting time or resources. 

Five9 provides market-leading virtual contact center campaign solutions for auto dialing and outbound call centers. With Five9 list management capabilities and solid set of parameters, your organization will:

  • Ensure your campaigns run smoothly
  • Enable administrators to import, export, filter, prioritize and sort lists for dialing
  • Have adjustable and extensive configuration options available
  • Allow each campaign to utilize its own set of call results

With Five 9 in place, your agents can be anywhere in the world. The Five9 system is easy to use and can be set-up and be running your contact center campaigns in just hours. Learn more and get a free quote by calling us at 1-800-553-8159 or by filling out a form on the right hand side of the page. 

Call Center Campaigns

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information