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Call Center Customer Service Representative

Call Center Customer Service Representative

Your customers want an immediate response from a live person with the right answers. Keeping up with this demand can be difficult. Your call center customer service representative must deliver a seamless customer experience. How do you make it happen?

Five9 has the state-of-the-art software tools to make your connections as efficient as possible. We know what works in this rapidly changing world. Over 2,000  businesses world wide build every day on our more than 15 years experience. With Five9 you will:

  • Be confident in  an efficient, secure, and  scalable call center
  • Have access to a vibrant ecosystem of partners
  • Incorporate  integrated capabilities to your existing infrastructure
  • Leverage cloud expertise with confidence in best practices

Learn more about how to deliver the best customer service representative connection in your call center.  Click on the right to get a quote or talk to one of our experts at Five9. 

Call Center Customer Service Representative

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information