Call Center Data

Call Center Data and Five9

You want the best import tools to be sure your calling lists and contacts are uploaded accurately. Your organization must be as organized and efficient as possible. Data access is extremely important. How can you use the best tools available today for working with call center data?

Five9 provides essential data import automation tools. Features include:

  • Automatic scheduling of FTP file transfers
  • A user-friendly wizard
  • Ability to import .csv-formatted files — update, add, or remove calling list records
  • Unique identifiers to eliminate duplicate records and ensure contact information is consistent

Five9 will optimize your call center data and agent productivity while reducing costs. Learn more today by calling us at 1-800-553-8159. For a free quote from a Five9 expert, click on "Get Info."

Call Center Data

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information