Call Center Data Analysis

Call Center Data Analysis and Reporting Software

You want to work smarter — not harder. Contact center managers must measure and monitor team performance.  You need to take quick and proactive steps towards successful problem resolution. How do you maximize call center performance and operational efficiency with state-of-the-art reporting software?

Five9 Dashboards with intuitive visual design, allow you to manage operations efficiently and see results in real time. Your statistics including queues, agents, campaigns, and lists, can have adjusted thresholds and automatic alerts. Create personalized dashboards in minutes with no training or IT assistance. Know precisely how well your teams are performing at a glance. Measure key stats and monitor agents with Five9.

  • Gain complete Insights into trend patterns
  • See challenges for process improvement
  • Automate standard reports in your choice of formats
  • Create custom reports – tailored to your business with up-to-date information
  • See and compare historical data instantly

Five9 call center data analysis and reporting software will change the way you look at analytics. It will give you the actionable insights needed to grow your business and improve your bottom line. Learn more today from a Five9 expert by clicking on "Get Info."

Call Center Data Analysis

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

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Five9 Contact Center Resources Library

Five9 resource library has rich materials for contact center managers, customer service, IT  professionals…etc. Stay updated with the technology, best practices,  or learn. Five9 resource library has a large collection of business success cases, whitepapers, datasheet, webinars, demo video…etc. that will meet your needs.

Five9 Blog

The Five9 blog shares the latest on Five9, customer service news, digital transformation and the future of the contact center. Subscribe today to stay up to date on the latest trends impacting the customer experience and contact center industries. Learn more…

CRM Integration

Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and...

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