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Call Center Database

Call Center Database and Five9

You want the best data import tools for confidence in accurate uploading of your calling lists and contacts. To be efficient, your organization must be streamlined and organized. Data access is of utmost importance. How can you be confident and use the best tools available today for call center database management and integration?

Five9 provides all essential data import automation tools and integration with your existing database structure. Features include:

  • Automatic scheduling of file transfers
  • A user-friendly and simple wizard
  • Ability to import and update formatted files —add or remove calling list records
  • Eliminate duplicate records and ensure consistent contact information with unique identifiers

Five9 will increase agent productivity and optimize your call center database. Your choice

— Click or call. Five9 experts can be reached  at 1-800-553-8159 or with "Get Info" form.

Call Center Database

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information