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Call Center Equipment

Five9's Simplified Call Center Equipment

On premise call center equipment can be costly and difficult to scale as your needs change. As consumer needs evolve so must your contact center equipment to engage on the customers channel of choice. Our subscription model allows you to pay only for the agents you need, when you need them, and on a monthly basis. Launching your contact center to the cloud changes everything. Just say "no" to the frustrations and challenges of doing it the antiquated way and say "hello" to Five9.

Five9 Virtual Contact Center eliminates the trouble and expense of traditional on premise contact center software and equipment. Your agents only need a high-speed internet connection, a USB Headset, and a computer to take your call center operation to the next level. Our call center solutions will allow your agents to becmore more productive and efficient, all while cutting costs. 

With Five9 Say goodbye to:

  • Large upfront investments and upgrade costs
  • Expensive hardware and maintenance contracts
  • Long deployments with complex configurations
  • Managing multiple hardware and software vendors

Get less complexity and more control of your call center with Five9. Get immediate access to our demo video or call us at 1-800-553-8159 to learn more.

Call Center Equipment

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information