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Call Center Operator

Call Center Operator — There Is No Switchboard

Not only are switchboards long gone, but so is dial-up and a telephone plugged into the wall. Communication has changed drastically in the past few years. When today's 6th grader was born, there was no iPhone. Your customers still want to call for help and talk to a live person. What's a company to do?

To optimize your call center operations efficiently, you must focus on delivering an exceptional call center experience for every call. Five9 helps you do just that and much more.

  • Combine inbound and outbound call center solutions for everything you need to run a blended operation effectively
  • Arm agents with all info from CRM so custom help and outcomes are possible
  • Build on a trend toward a better customer journey

Your business moves quickly. So should your call center operation. Five9 gives your organization the power to go live quickly and easily. No switchboard required. Start by clicking on "Get Info" to connect with one of our Five9 experts for quotes and further details.

Call Center Operator

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information