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Call Center Outbound

Best Practices For Call Center Outbound Connections

Many smart businesses are placing more emphasis on their inside sales department. Sales professionals are adopting the latest on-demand software solutions to improve effectiveness. What should you consider when ramping up your call center outbound connections?

Five9 outbound call solutions enable sales teams to reach more potential prospects in less time. Predictive dialing efficiencies can increase productivity up to 300%.With Five9 outbound contact center software, your sales team will improve conversions and exceed quotas. Other benefits include:

  • Reduced customer acquisition costs
  • Ability to route calls to sales representatives with the best skill sets for that call
  • Improve your forecasting and create improved revenue predictability
  • Use multiple dialing modes to maximize campaign effectiveness and efficiency.

To learn more about how Five9 can help your inside sales teams, request more detailed information from an expert by clicking on "Get Info,  or call us at 1-800-553-8159.

Call Center Outbound

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.


Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information