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Call Center Predictive Dialer Software

Predictive Dialer Software for Call Centers

A penny saved is a penny earned. A minute saved is a minute earned. When you are taking your call center to the next level of efficiency and quality, every penny and every minute counts. Maximize your performance and increase sales in your dynamic call center with Five9's predictive dialer software.

Five9 offers best-in-class performance, designed and built from the ground up for a Virtual Contact Center Platform. With our patented and innovative technology, predictive dialing software increases productivity gains of more than 300%.

Call center predictive dialer software by Five9 will:

  • Triple your productivity with less dead time - filters voicemail, busy signals, fax machines, disconnected lines, and no-answers
  • Increase talk time to 48 minutes vs.15 minutes per hour with manual dialing
  • Keep agents at peak efficiency - using an algorithm that calculates dialing rates based on agent availability and contact rates

Leverage all the top tools for call centers with Five9. Talk with one of our Five9 experts to learn how predictive dialing software is just the beginning. Request a call or quote by clicking on "Get Info" button on the right. 


Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information