Call Center Pricing

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Five9's Flexible Call Center Pricing Model

Contact centers are increasingly moving to the cloud for the convenience, flexibility and affordability it provides. However, shopping for cloud-based call center software can be tough. In minutes, Five9 will send you pricing details to match your business needs. Get a customized quote with pricing options by speaking with a sales executive.

Five9 offers powerful call center software to connect with customers in the channel they prefer. With intelligent routing capabilities, every customer-agent interaction will bring positive business outcomes. Use an inbound, outbound, or blended contact center to deliver better customer engagements. From real-time historical reporting to custom CRM integrations, Five9 offers a universal transaction model that will adjust to the needs of the interaction—phone, chat, email, or social.

Five9 offers pricing options to suit your business needs:

  • Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs
  • Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition
  • Annual Contracts — Reduced fee compared to monthly on-demand pricing


Five9 had a call center plan perfectly suited to your needs. Get immediate access to our demo video or call us at 1-800-553-8159 to learn more.

    Call Center Pricing

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    Why Choose Five9

    Industry Leadership

    Monthly or annual pricing with no long-term contracts.

    Reliability

    Powerful, scalable, and secure cloud solutions.

    Industry Leadership

    Recognized by Gartner as a leader in Contact Centers.

    CRM Integration

    Integrate with all the leading CRM packages.

    Cloud Platform

    All you need is a computer, a headset, and Internet.

    Five9 Agent Demo

    About Five9

    Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

    Industry Leading Cloud Call Center Software

    Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

    Outbound Call Center: Triple Your Contacts Per Hour

    Outbound call centers dial out to reach customers or prospects, and are typically used when a sales team is prospecting for new customers.  Outbound call centers may utilize autodialer and predictive dialing solutions to help maximize agent productivity by increasing the amount of connections agents can make with customers.  

    Inbound Call Center: Deliver Great Customer Service

    Deliver exceptional customer service using the sophisticated routing capability of the Five9 Inbound Cloud Call Center software. Next-generation systems route calls to the right agents at the right time and automatically put the customer’s information on agents’ desktops so they can resolve the issue quickly. Customers can perform routine functions through intelligent IVR with...

    Omnichannel Contact Center: Engage Your Customers

    Use omnichannel management applications such as real-time and historical reporting, recording, workforce management (WFM), quality monitoring, CRM integrations. Add Intelligent Routing and ensure that every interaction is delivered to the right resource at the right time, every time. With our channel hopping and escalation features, you are empowered to create true consumer-centric omnichannel experiences.

    Cloud Contact Center Software You Can Rely On

    Five9 utilizes the latest server technology in its data centers from the most trusted names in cloud infrastructure and technology, including Cisco and HP. Our cloud software architecture delivers flexible application and storage capacity. Using a distributed and redundant server farm, Five9 can scale rapidly on demand and nimbly shift resources in response to a natural disaster. Five9 data centers currently process over 3 billion customer interactions a year.

    CRM Integration: Built-In Integrations for Leading CRMs

    Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and other tools to build solutions that power agent experiences and business results in turnkey and custom environments.

    Call 1-800-553-8159 for More Information