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Call Center Reporting Services

Best Call Center Reporting Services and Five9

Call center reporting needs to quickly measure and monitor your team performance. You know that if your company is proactive, it is a huge factor in successful problem resolution. What are best tools for call center reporting today?


Five9 offers an intuitive visual design for management of call center reporting services. Easily set your thresholds and alerts based on real-time statistics. Create simple dashboards in minutes without IT assistance. View your team's performance at a glance. Measure all key statistics to analyze your call center performance quickly.


With Five9 reporting software your organization will:

  • View complete trend insights and challenges for process improvement
  • Automate standard reports - tabular, graphic, spreadsheets, or charts
  • See detailed custom reports – with up-to-date information
  • Record live and historical data and all performance metrics

To maximize call center reporting and efficiency, get Five9 call center reporting software. Submit request to "Get Info"  or call us at 1-800-553-8159 to learn more.

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information