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Call Center Reporting System

What is the Best Call Center Reporting System?

It is important for your business to know the performance of those who represent you. You need to have access to a reliable reporting system. How helpful would it be if you could see at a glance the behavior of your call center team?


With FIve9 software in place, you will quickly learn just that. Our visual dashboard design gives you the ability  to view operations efficiently, and have performance reporting at your fingertips. Available insights with Five9 reporting software include:

  • Quick view of challenges for process improvements and overall trends
  • Your choice of formats in automated standard reports 
  • Timely information tailored specifically for your business with custom reports
  • Real-time and historical data performance metrics 

Five9 call center reporting software tools quickly show actions needed to grow your business. Click on "Get Info" or call 1-800-553-8159 to learn more and get a custom quote from an expert.. 

Call Center Reporting System

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information