Call Center Reports

Call Center Reports — Work Smarter, Not Harder

Call center managers need to quickly measure and monitor team performance. You know that being  proactive is a huge factor in successful problem resolution. What is the best solution for creating call center reports with the most important information?

Five9 dashboards offer an intuitive visual design for management of call center efficiency. Easily set thresholds and alerts on real-time statistics. Create simple customized dashboards in minutes without training or IT assistance. See your team's performance at a glance. Measure key statistics to analyze call center performance.

Our Five9 reporting software provides:

  • Complete trends insights with a view to challenges for process improvement
  • Automation of standard reports - tabular, graphic, charts, or spreadsheets
  • Detailed custom reports – tailored to fit your business with up-to-date information
  • Real-time and historical data with performance metrics

To maximize call center performance and operational efficiency get Five9 call center reporting software. Click on "Get Info" for immediate access to our experts, or call us at 1-800-553-8159 to learn more.

Call Center Reports

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Industry Leading Cloud Call Center Software

Five9 Contact Center Software enables agents to be more effective on the phone - so they can sell more and service better. Smart Dialers give agents more time with live prospects. Intelligent Routing gets calls to the right agent. On-Screen Caller Info puts customer information at their fingertips. And everything is automatically logged to your CRM.

Workforce Optimization Solutions

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Call Center Management Software Guide

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Five9 Contact Center Resources Library

Five9 resource library has rich materials for contact center managers, customer service, IT  professionals…etc. Stay updated with the technology, best practices,  or learn. Five9 resource library has a large collection of business success cases, whitepapers, datasheet, webinars, demo video…etc. that will meet your needs.

Five9 Blog

The Five9 blog shares the latest on Five9, customer service news, digital transformation and the future of the contact center. Subscribe today to stay up to date on the latest trends impacting the customer experience and contact center industries. Learn more…

CRM Integration

Five9 provides robust pre-built integrations with leading CRM solutions — Salesforce, Oracle, Microsoft, Zendesk, NetSuite, and Velocify — so that agents have the information they need to make customers happy. Use a different web-based CRM? No problem. Five9’s Agent Desktop Toolkit offers a rich, extensive framework of REST APIs, reference UIs, and...

Call 1-800-553-8159 for More Information