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Call Center RFP

Call Center RFP and Why Five9 is the Best Choice

You know a call center must be trusted. Your organization must have confidence in the handling of every phone call. You know only one opportunity exists to make a great first impression. Is it possible to have a goal of customer satisfaction — on the first call?

Call center management can be difficult. Five9, with excellent support staff, promises superior quality performance. Our specific solutions:

  • Provide an atmosphere of community and team spirit for agents and managers
  • Improve communication with instant contact to needed company information
  • Ensure a secure, reliable, and scalable call center

With Five9 you can build loyalty, deliver top-class service, and improve your bottom line.  Click "Get Info" to have a Five9 expert tell you more and provide a free quote or call1-800-553-8159.  We are ready to help. 

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information