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Call Center Scripts

Five9’s Call Center Scripts — Set the Tone

Structured call flows are absolutely essential to every call center. Call center scripts are critical to build image brand and improve the productivity and efficiency and of your customer care agents. Deliver simple, effective and consistent messages to your callers with our easy-to-use scripting software; partner with Five9.

Five9 provides a simple and flexible system for agent call center scripting to help increase agent productivity and sales revenue. Our cloud-based platform ensures your call center scripting solutions are at your fingertips 24/7 without the hassle of maintaining an additional IT setup. Whether you’re addressing inbound or outbound calls, your agents will have the tools they need to identify and resolve callers’ issues promptly and during the first contact.

Benefits of using Five9 call scripts:

  • Consistent call handling even among less-experienced agents
  • Improved customer satisfaction 
  • Happier agents 
  • Increased sales revenues
  • Lower agent training costs

Improve your bottom line through greater agent efficiency with Five9’s call scripting software. Get immediate access to our demo video or call us at 1-800-553-8159 to learn more.

Call Center Scripts

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Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information