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Call Center Technology

Elevates Customer Service to the Next Level with Call Center Technology

Call centers have evolved from legacy on-premise systems to cloud-based operations. Customers benefit from faster service, multi-channel communication and above all, knowledgeable agents. Five9 offers comprehensive call center technology including scalability, business agility, and improved availability. Five9 is the leader in the call center arena.

Whether you are looking for an outbound, inbound, or blended call center solutions, Five9 has it all. Serve your customers more efficiently with Five9. Provide your agents with the best tools, and they will in turn provide an outstanding customer experience.

Partner with Five9 for five key capabilities:

? Multi-channel - Seamless interaction through live chat, mobile care, social media, voice calls or emails

? Automated calling - Enables you to choose the suitable technology that matches your goals and environment

? Integration - Provides robust integration capabilities with CRM solutions to help inform the agents

? Intelligent routing - Deliver appropriate message to the right resource at the right time

? Multi-tasking - Handles enormous information and multiple applications more safely

Want to know more about Five9 Call Center Technology? Call us at 1-800-553-8159 or simply submit a request for a quote, or to talk with an expert, by clicking on "Get Info."

Call Center Technology

Talk to a Five9 expert or get a quote

Why Choose Five9

Industry Leadership

Monthly or annual pricing with no long-term contracts.

Reliability

Powerful, scalable, and secure cloud solutions.

Industry Leadership

Recognized by Gartner as a leader in Contact Centers.

CRM Integration

Integrate with all the leading CRM packages.

Cloud Platform

All you need is a computer, a headset, and Internet.

Five9 Agent Demo

About Five9

Five9 is a leading provider of cloud contact center software. We are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Check out this video to learn more about how we can help you transform your business today.

smart dialer

Smart Dialer

The Five9 dialer predicts when agents will be available and optimizes automatically to have new customers on the phone ready for them. This reduces time wasted on dialing and waiting for no-answers.

on-screen caller info

On-Screen Caller Info

Screen pops show agents who they are talking to and give them the prospect history. Agents can greet a prospect by name and dive right into the call without wasting time on preliminaries.

intelligent routing

Intelligent Routing

The Five9 software routes calls to the right agent. Customers can be routed based on IVR selections, customer history, agent availability, and more. Routing can be changed at a click.

Call 1-800-553-8159 for More Information